At Rudra Ad Services, we strive to provide the best advertising solutions for our clients. However, in case of any unforeseen circumstances, we have outlined our refund policy as follows:
1. Eligibility for Refund:
Refunds will only be considered if the services promised were not delivered due to errors or lapses on our part.
No refunds will be processed for services that have already been availed or delivered as per the agreed terms.
2. Refund Request Process:
All refund requests must be submitted in writing within 7 working days of the issue arising.
The request should clearly mention the reason for seeking a refund, along with supporting evidence (if applicable).
3. Refund Evaluation:
Each refund request will be carefully reviewed by our team to ensure its validity.
The refund decision will be communicated to the client within 10 working days of receiving the request.
4. Exclusions:
Refunds are not applicable for delays or issues caused by the client, such as incomplete information or lack of timely approvals.
Promotional or discounted services are non-refundable.
5. Mode of Refund:
Approved refunds will be processed through the original mode of payment or as mutually agreed upon.
6. Non-Refundable Services:
Customized or tailored advertising solutions, once initiated, are not eligible for refunds.
7. Contact Information
For any queries regarding this Privacy Statement, please do not hesitate to contact us at support@bdagindia.com.